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We may collect personal information that you voluntarily provide to us, including:

* Full name
* Email address
* Telephone or mobile number
* Pickup and drop-off locations
* Travel date and pickup time
* Flight, cruise, hotel, or transportation information
* Number of passengers
* Vehicle preferences
* Special transportation requests
* Child seat requirements
* Reservation and trip information

* Messages or communications sent to us through our website, email, SMS, WhatsApp, telephone, or other communication channels When payments are made electronically, payment information may be processed by third-party payment processors.

Travel On The Rock® does not necessarily receive or store your complete credit or debit card information.

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When you visit our website, certain information may be collected automatically through cookies, server logs, analytics technologies, or similar tools.

This information may include:
* IP address
* Browser type
* Device type
* Operating system
* Pages visited
* Date and time of access
* Referral source
* General website interaction information

We may use this information to maintain website security, understand website performance, improve our services, and enhance the customer experience.

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Travel On The Rock® may use personal information to:

* Provide transportation quotes
* Process and manage reservations
* Confirm, modify, or cancel transportation services
* Coordinate pickups and drop-offs
* Communicate trip information
* Assign and coordinate professional drivers
* Provide customer support
* Process payments
* Send reservation confirmations, reminders, and service notifications
* Respond to customer inquiries
* Prevent fraud or misuse of our services
* Maintain safety and security
* Improve our website, services, and customer experience
* Maintain business and transaction records
* Comply with applicable legal, regulatory, insurance, and transportation requirements

Where permitted and when appropriate consent has been obtained, we may also send promotional communications regarding Travel On The Rock® services and offers.

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To provide transportation services, Travel On The Rock® may share information necessary to complete a reservation with authorized drivers, independent transportation providers, subcontractors, or affiliates involved in performing the requested transportation service.

This information may include a passenger's name, pickup location, destination, travel schedule, contact information, passenger count, flight information, special transportation instructions, or other information reasonably necessary to complete the reservation safely and professionally.

Such information is provided for operational purposes and not for the independent marketing or promotional use of those parties.

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Travel On The Rock® may use SMS or text messaging to communicate with customers regarding quotes, reservations, confirmations, driver information, pickup instructions, trip updates, customer service, and other transportation-related communications.

Customers may also separately opt in to receive promotional communications where applicable.

*No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.*

Mobile numbers, SMS opt-in information, and text messaging consent will not be sold, rented, transferred, or provided to third parties for their own marketing or promotional purposes.

Sharing information with service providers that assist Travel On The Rock® in operating its messaging or transportation services does not give those providers permission to use a customer's SMS consent for their own marketing purposes.

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We may share personal information only when reasonably necessary for business operations, including with:

* Authorized drivers and transportation providers
* Payment processing companies
* Website hosting and technology providers
* Communication and messaging providers
* Reservation and customer-management systems
* Professional service providers
* Government agencies, regulators, law enforcement, courts, or other parties when required by law

We may also disclose information when reasonably necessary to protect the rights, property, security, or safety of Travel On The Rock®, our customers, drivers, or others.

We do not sell SMS opt-in consent or mobile information to third parties for marketing or promotional purposes.

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Payments may be processed through independent third-party payment processors.

Those providers may collect payment-card, billing, or other financial information in accordance with their own privacy policies and security procedures.

Travel On The Rock® encourages customers not to send complete credit card information through unsecured email, SMS, or messaging channels.

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Our website may use cookies and similar technologies to operate correctly, remember preferences, measure website activity, improve performance, enhance security, and understand how visitors interact with our website.

Certain third-party services used on the website may also place cookies or use similar technologies subject to their own privacy policies.

Users can generally control cookies through their browser settings, although disabling certain cookies may affect website functionality.

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Travel On The Rock® uses reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no Internet transmission, electronic communication, or electronic storage method can be guaranteed to be completely secure.

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We retain personal information for only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining transaction and business records, resolving disputes, enforcing agreements, and satisfying applicable legal, tax, insurance, regulatory, or operational requirements.

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Depending on applicable law and your relationship with Travel On The Rock®, you may request that we:

* Provide information about personal data we maintain about you
* Correct inaccurate personal information
* Delete certain personal information when legally permitted
* Stop certain marketing communications

Some information may need to be retained where necessary to complete transportation services, maintain required business records, resolve disputes, prevent fraud, or comply with legal obligations.

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You may unsubscribe from marketing communications at any time using the unsubscribe method provided in the applicable communication or by contacting Travel On The Rock®.

Choosing not to receive promotional communications does not necessarily prevent us from sending transactional or service-related communications necessary to manage an existing reservation or provide requested transportation services.

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Our website and transportation booking services are not directed toward children under the age of 13 for the purpose of independently collecting their personal information.

Transportation services for minors must be arranged by a parent, legal guardian, or other authorized responsible adult where required.

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Our website may contain links to third-party websites, platforms, payment providers, social networks, or other external services.

Travel On The Rock® is not responsible for the privacy practices, security, or content of third-party websites or services. Users should review the privacy policies of those providers separately.

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Travel On The Rock® may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

When updates are made, the revised Privacy Policy will be posted on our website with an updated effective date.

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If you have questions regarding this Privacy Policy, our privacy practices, or your personal information, please contact:

*Travel On The Rock®*

Website: *gotravelontherock.com*

Phone: *(786) 294-4290*

Miami, Florida, USA